Privacy Policy

InboxParse (“InboxParse”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, APIs, and services (collectively, the “Service”).

InboxParse is created and operated by:

Timerise sp. z o.o.
ul. Księcia Witolda 49/15
50-202 Wrocław
Poland

NIP: 8971890756
VAT ID: PL8971890756
KRS: 0000895019

Contact email: hello@inboxparse.com

By using InboxParse, you agree to the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

• the InboxParse website
• the InboxParse API
• developer dashboards and applications
• integrations with email providers
• communications with us

This policy does not apply to third-party services that you may connect to InboxParse (for example Gmail, IMAP servers, or external integrations). Those services have their own privacy policies.

2. Information We Collect

We collect different types of information depending on how you use the Service.

2.1 Account Information

When you create an account, we may collect:

• name
• email address
• authentication credentials
• organization or workspace name
• billing information
• account preferences

2.2 Email Data Processed Through the Service

InboxParse is designed to process email content in order to transform it into structured data.

Depending on how you use the Service, we may process:

• email headers
• email body content
• attachments
• metadata
• labels or categories generated by AI systems
• summaries or structured outputs

This information is processed only to provide the Service.

We do not sell email data.

2.3 Usage and Technical Data

We may automatically collect technical data such as:

• IP address
• browser type
• device information
• API request metadata
• log files
• timestamps
• usage metrics
• error reports

This data helps us operate, maintain, and improve the Service.

2.4 Cookies and Similar Technologies

Our website may use cookies or similar technologies for:

• authentication
• analytics
• security
• user preferences

You can control cookie usage through your browser settings.

3. How We Use Information

We use collected information to:

• provide and operate the Service
• process emails and generate structured data
• authenticate users and secure accounts
• provide customer support
• monitor service performance
• improve the Service
• prevent abuse or misuse
• comply with legal obligations
• process payments and billing

We process personal data based on:

• contractual necessity
• legitimate interest
• legal obligations
• user consent where applicable

4. Data Processing and AI Features

InboxParse may use machine learning or AI systems to process email content and generate structured outputs such as:

• summaries
• labels
• structured data
• semantic search indexes

These processes are used solely to deliver functionality requested by the user.

We do not use customer email data to train public AI models unless explicitly stated and consented to.

5. Data Retention

We retain information only for as long as necessary to:

• provide the Service
• comply with legal obligations
• resolve disputes
• enforce agreements

Customers may delete their data through the Service or by contacting us.

Email content processed through the Service may be retained temporarily for processing, storage, or debugging purposes depending on configuration and plan.

6. Data Sharing and Disclosure

We do not sell personal data.

We may share information with:

Service Providers

We may use third-party providers to operate the Service, including:

• cloud infrastructure providers
• analytics services
• payment processors
• authentication providers
• monitoring and logging systems

These providers process data only on our behalf.

Legal Requirements

We may disclose information if required to:

• comply with legal obligations
• respond to lawful requests
• protect rights or safety
• prevent fraud or abuse

Business Transfers

If Timerise sp. z o.o. undergoes a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

7. International Data Transfers

InboxParse may process and store data in multiple jurisdictions.

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as:

• Standard Contractual Clauses
• adequate security measures
• legally compliant transfer mechanisms

8. Security

We implement appropriate technical and organizational measures to protect data, including:

• encrypted connections (HTTPS/TLS)
• access controls
• infrastructure security
• logging and monitoring
• secure authentication systems

However, no system can guarantee absolute security.

9. Your Rights (GDPR)

If you are located in the European Economic Area, you may have rights including:

• access to personal data
• correction of inaccurate data
• deletion of personal data
• restriction of processing
• data portability
• objection to processing

You may exercise these rights by contacting: hello@inboxparse.com

10. Children’s Privacy

InboxParse is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

11. Third-Party Links and Integrations

The Service may integrate with third-party platforms (such as email providers or APIs). We are not responsible for the privacy practices of those services.

Users should review the privacy policies of those providers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will provide notice through the website or the Service.

The updated version will always include the “Last updated” date.

13. Contact

If you have questions about this Privacy Policy or how data is handled, please contact:

Timerise sp. z o.o.
ul. Księcia Witolda 49/15
50-202 Wrocław
Poland

Email: hello@inboxparse.com